Archives for posts with tag: phone

As soon as I hung up the phone I felt bad. I had been rude and wished I could apologize but I could not.

I usually do not answer the phone when the number is not one that I recognize but sometimes I am not sure. This number was familiar. I knew I had received calls from it before so I answered. I have learned that if there is a pause after I have said hello, then it is usually a robo-call and I hang up.

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Like everyone else I get my share of calls from telemarketers and folks taking surveys. The past few weeks there has been a massive number of calls related to the current political campaign. Now they use local numbers and call you by first name to disguise the purpose of the call. Also, I guess this helps to get by the “Do Not Call” list.

Anyway, when the phone rang this morning I answered and waited for the pause and the delayed request to speak to me. My response was not polite and I hung up. Immediately I realized this was a company with which I do business and the call was legitimate. I called back right away but the person who answered my call was not the one to whom I had spoken to rudely. Since it is a large company the person from the previous call could not be identified.

The person who called me was just doing her job and trying to be helpful to me. I spoke too quickly and rudely but it was not possible to offer her my apology. I was guilty of a harsh and inappropriate response to her call.

 Erma Bombeck

Erma Bombeck was right when she said, “Guilt is the gift that keeps on giving.”


Feeling guilty is not always healthy. I suspect that everyone has had someone “lay a guilt trip” on them making them feel bad unnecessarily. Ayn Rand offered words of wisdom when she said, “The worst guilt is to accept an unearned guilt.” It is important to separate a “guilt trip” from appropriate feelings of regret for your actions.

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Guilt can paralyze you or cause you to make necessary changes. It can be a warning sign to help you realize the need to change your behavior. This is “healthy” or “appropriate” guilt and it serves us well to pay attention. The rational purpose of this guilt is simply to try and convince you to change your behavior. 

John M. Grohol, Psy.D, says, “Guilt’s purpose isn’t to make us feel bad just for the sake of it. The feeling of guilt is trying to get our attention so that we can learn something from the experience. If we learn from our behavior, we’ll be less likely to do it again in the future.”

Dr. Grohol continues, “Guilt is one of those emotions that we feel is telling us something important. Be aware that not every emotion, and certainly not every guilty feeling, is a rational one that has a purpose. Focus on the guilt that causes loved ones or friends harm. And remember to be skeptical the next time you feel guilty – is it trying to teach you something rational and helpful about your behavior, or is it just an emotional, irrational response to a situation? The answer to that question will be your first step to helping you better cope with guilt in the future.”

Jamie Jenkins

As I write this I have been without television, internet, and phone service for 7 days. No Braves baseball, no webcam with the grandkids, no email, and no phone calls. Communication with the outside world has been cut off- unless I leave the house and go somewhere that has wifi.

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It is a long story but the simple explanation is that a week ago we experienced a power surge at our home that disrupted normal life. The culprit was an underground device that regulates the voltage coming into the house. Light bulbs broke, one light fixture exploded, the oven quit working, two air condition units ceased cooling, my computer crashed, the internet router died, the coffee maker is dead, and a few other minor problems occurred.

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The internet service provider is supposed to be here tomorrow- the fourth one that has paid us a visit. I am hopeful that everything will be back to normal by the time you read this. But who knows.

This has been a frustrating week. Yeah! It has been a stark reminder of how much we/I depend on technology to be able to stay in touch and how helpless I feel when the devices fail.

Pen and paper

I don’t use pen and paper as often as I did in the “olden days.” So simple things like preparing a Sunday School lesson, a funeral eulogy, and writing a letter seemed almost impossible. My research for a series of upcoming classes was locked away in the metal box that houses the hard drive of my computer. It was complicated to make an appointment for service personnel to assess the damage and make repairs.

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Under the best of circumstances communication is complicated. Words have different meanings to different people and at different times. Tone of voice, facial expressions, body language, environment, and a myriad of other factors make it difficult for accurate information and feelings to be shared. Effective communication is extremely important and incredibly complex.

Talk to God though short little prayers

I am glad that communication with God is not that hard. You don’t need any devices. Sometimes not even words (Romans 8:26). Our thoughts and intentions are known by God (Acts 15:8) so we don’t have to learn any technique or a new language. We can have confidence that our prayers are heard and, when offered with faith, are answered (Matthew 21:22).


The lyrics of an old gospel song has a simple message about how to communicate with God. “Jesus on the mainline, tell him what you want” suggests that the Lord is “on call” and you could just relay your needs to Him. Simple, huh?

Black Rotary Telephone at Top of Gray Surface

Although all our conversations with God should not be about “what we want,” talking to God is that easy. We can use our everyday vocabulary because God understands our language.

However we do it, we need to stay in touch with each other and with God.

Jamie Jenkins